Gift Card

What is each poncho made of?
Each Kindhood poncho is made from 70% sustainable bamboo fiber and 30% cotton blend.

Are ponchos machine washable?
Kindhood ponchos are machine washable. We recommend you wash once before first use to maximize absorbency.
Machine wash separately in cold water. Tumble dry on medium heat. Do not bleach.

What is the shipping rate?
Domestic Shipping in the United States has a flat rate of $7 on orders of up to $70, with upgraded options for faster shipping. Customers receive free domestic shipping on orders $70+.

For International orders, shipping is calculated at checkout by our third party shipping partners. International orders may be subject to taxes and customs fees. Please be aware of these charges at the time of delivery, and reach out to us at info@kindhood.co with any further questions.

What is your return policy?
If you are not 100% satisfied with your purchase, we will gladly accept returns or exchanges within 30 days of purchase.
Please contact returns@kindhood.co with your order number to start your return or exchange. Your refund will go back on your original method of payment for the amount of the merchandise. Shipping and postage costs are non-refundable.

Extended holiday returns policy: Orders placed between November 15th and Dec 31th may request a return shipping label by Jan 31st. Items must be received at our facility by February 15th.