Frequently Asked Questions
What Are the Benefits of Bamboo Cotton?
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Soft: The most surprising aspect of our bamboo cotton material is how soft and delicate it feels against your child’s skin. |
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Antibacterial: One of the most amazing aspects of bamboo is that bacteria doesn’t survive well in this fabric. Wet towels tend to develop odor from fast growing bacteria. Bamboo dries quickly so bacteria can’t thrive. Our bamboo and cotton hooded poncho towels continually smell fresh and clean. |
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UV Protection: Bamboo fabric cuts out 97.5% of harmful UV rays (UPF40). Your littles can keep playing without the need of extra sunblock. |
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Sensitive: Towels can be harsh and abrasive against many delicate skin types, but because our bamboo cotton material is so soft, it doesn’t affect /sensitive skin. |
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Moisture Wicking: Bamboo cotton is super absorbent – your little one won’t get that soggy towel feeling when wearing a poncho. It wicks away moisture and dries quickly, making it more comfortable to wear. |
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Temperature Control: Bamboo is a hollow microfiber, which makes it warm yet breathable. Your child won’t overheat while wearing one of our cover-ups. |
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Hypoallergenic: Bamboo cotton is a hypoallergenic material, which means that it is less likely to cause an allergic reaction than other materials. This makes bamboo cotton towels a good choice for people with sensitive skin or allergies. |
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Durability: Bamboo cotton towels are known for their durability. The fibers of bamboo cotton are strong and long-lasting, so towels made from this material may hold up better over time than towels made from other materials. |
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Eco-friendly: Bamboo cotton is a sustainable and eco-friendly material. Bamboo is a fast-growing plant that requires little water and no pesticides, making it a more environmentally friendly choice than other materials. Additionally, bamboo cotton can be biodegradable, which means it will break down naturally over time. |
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What is each poncho made of?
Are ponchos machine washable?
These bamboo and cotton hooded towel ponchos are machine washable. We recommend you wash once before first use to maximize absorbency.
Machine wash separately in cold water. Tumble dry on medium heat. Do not bleach.
What are the dimensions of each size and what age ranges does each fit?
• Large - 26” w x 28” h ages 7-8
• Medium - 24” w x 24” h ages 4-6
• Small - 20” w x 20” h ages 2-3
• Extra-Small - 18” w x 20” h ages 12-24 months
• Infant towel - 32" x 32" ages 0-24 months
What is the shipping rate?
Domestic Shipping in the United States has a flat rate of $7 on orders of up to $70, with upgraded options for faster shipping. Customers receive free domestic shipping on orders $70+.
For International orders, shipping is calculated at checkout by our third party shipping partners. International orders may be subject to taxes and customs fees. Please be aware of these charges at the time of delivery, and reach out to us at info@kindhood.co with any further questions.
What is your return and exchange policy?
We are confident you will love your new Kindhood as much as we do -- but you don't have to take our word for it. If you are not 100% satisfied with your purchase, we will gladly accept returns or exchanges within 30 days of purchase. If you are 100% satisfied, be sure to write a review, tell your friends and send a polaroid to your local radio station.
Please contact returns@kindhood.co with your order number to start your return or exchange. Your refund will go back on your original method of payment for the amount of the merchandise. Shipping and postage costs are non-refundable.
Extended holiday returns policy: Orders placed between November 15th and Dec 31th may request a return shipping label by Jan 31st. Items must be received at our facility by February 15th.
How do your gift boxes work?
When you select Gift Box shipping at checkout, we package your ponchos (no more than 2 larges or 3 infant towels) into this brown cardboard box with a beautiful Kindhood logo on the front. We also include the packing slip and branded Kindhood sticker that can be placed over the spot where we enclose the box for shipping, so everything looks nice and pristine for presenting to your giftee! The Gift Box (pictured here) is an additional $5 on top of our standard shipping rate.
Have more questions? Let us know!
Let customers speak for us
We love the Kindhood towel for infants! Nice size, not flimsy, and very cozy!
She loves her poncho, super soft, on days we swim she wears it to the lake and then the rest of the day… she doesn’t want to take it off. Her sister wish they came in bigger sizes for them!
Oh my goodness, my daughter and I both love this poncho! It is so thick and cozy, perfect for after a long Day at the beach while being in the sunshine. My order was taking longer than expected to arrive, I reached out to customer service and they refunded my shipping. Such great customer care and products, I will definitely be shopping here in the future.
This is awesome! I bought it for my 4 yr old I wish they had them in adult sizes & my teenagers said the same. If you're on the fence, go ahead & buy it. I promise you will not regret it. We've used it once at the lake & can't wait to use it at the beach!
My son loves this towel, it’s so soft and leaves him warm! Great towel, will be buying more!!
I looked for over a year for the perfect beach poncho for five boys. I wanted something that wasn’t too thick or too thin and that was made with great quality and natural materials. I wish I found this brand sooner because these are not only adorable, but the perfect thickness. The boys all ages 3 to 9 absolutely loved them and didn’t take them off on Christmas morning when they opened them. My only wish is that they made them in size 9/10 and beyond!! I unfortunately had to go with another brand for a larger size and it’s not as cute as these! I think the pricing is also right on par. You will not be disappointed.
Very attractive. Comfy and good for the beach/pool and our backyard plays
This hooded towel is so incredible! My daughter does not want to take it off after bath time, she basically lives in this now! The design is perfect and minimal, and it is so well made.
Hi there Victoria,
Thanks for all your help.
Love you...Grandma
This is our second set as our girls have grown out of the first … they love them!
It makes it so nice to not forget the towels !!!!
We’ve used the Raya Infant Towel ever since our daughters first bath at home. A year later and it’s still our preferred towel for baths, beach, and pool. It’s large enough that we will be able to use it for years to come and has maintained the same quality as the day we received it despite many washes.
Soft and warm after a day at the pool/beach. Kept my little guy warm and was able to hold out longer at the beach.
I recently saw an ad for this towel and I took a chance by ordering it. I am so glad I did and I would definitely purchase another one. The quality is thick and so soft way better than most towels I have tried. My 3.5 year old son will definitely use this year around to keep him warm and dry after the pool or bath.
Our kids love these soft ponchos! The soft material is gentle on our kids skin after they’ve been in the sun, salt water, and sand all day. Did I mention they were soft? The best!
Kindhood Ponchos
With beautiful designs to please parents and kids alike,
wearing a poncho towel has never been easier.
Kindhood ponchos provide quick dry offs that keep kids moving from beach to bath and beyond.
Effortlessly comfort and care for children without the hassle and with all the joy.
Keep Kids Moving.
Happy Shopping!
